PRIVACY POLICY – AAYUSH WELLNESS LIMITED
Introduction
Aayush Wellness Limited ("Aayush Wellness", "Company", "we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access our website or avail our services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Scope of Business
Aayush Wellness Limited operates a wellness platform and an online/offline store offering dietary supplements, wellness products and pan masala, along with allied services. This Privacy Policy applies to all users accessing our website or purchasing our products.
Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
- Name, contact details, email address, phone number
- Billing and delivery address
- Information provided through forms, registrations, orders, or inquiries
- Communications exchanged with us via email, calls, or messages
b. Information Collected Automatically
- IP address, browser type, device information
- Website usage data, pages visited, access times
- Cookies and similar tracking technologies
c. Order & Product-Related Information
- Purchase history, order details, and payment confirmation
- Age declaration where required by law
How We Use Your Information
We use your information for the following purposes:
- To provide, manage, and improve our services
- To process bookings, appointments, and payments
- To communicate with you regarding services, updates, or support
- To comply with legal and regulatory requirements
- To send service-related or promotional communications (with consent)
- To ensure website security and prevent misuse
Cookies and Tracking Technologies
Our website uses cookies to improve user experience and analyses website traffic. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
Sharing of Information
We do not sell or trade your personal information. We may share your information only in the following circumstances:
- With authorised third-party service providers such as laboratories, diagnostic centres, payment gateways, and technology partners for service delivery
- With consultants, auditors, or professional advisors
- When required by law, regulation, or government authorities
- To protect our legal rights or prevent fraud
All third parties are required to maintain confidentiality and adequate data protection standards.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites. Users are advised to review the privacy policies of those websites separately.
8. Data Security
We implement reasonable technical and organizational security measures to protect personal information against unauthorized access, misuse, loss, or alteration. However, no method of transmission over the internet is completely secure.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes, after which it is securely deleted or anonymized.
10. User Responsibilities
You are responsible for maintaining the confidentiality of your login credentials and ensuring that information provided to us is accurate and up to date.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request correction or update of information
- Withdraw consent for marketing communications
- Request deletion of information, subject to legal requirements
Requests may be made by contacting us at the details provided below.
Phishing Disclaimer
Aayush Wellness will never request sensitive personal information such as passwords, OTPs, or payment details through email, phone calls, or messages. We are not responsible for losses arising from fraudulent communications impersonating us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@aayushwellness.com